Why is My TP-Link Router Not Working?

If you are not able to have access to the internet even after installing the router, then read out the article below and fix TP-Link router not working issue. Stated below are 5 solutions that you can use to fix TP-Link router not working problem.

Method 1: Ensure that Proper Physical Connection is Established Between Your Modem and Router

The first thing that you need to do is to check that your modem and router are connected to one another. In case a red message appears on the screen that says “WAN port is unplugged” on your router’s status page, then that means your modem is not connected to the WAN port of your router.

Insert the modem wire in the WAN port and see if the screen is showing the error message again or not. In case, the message gets removed, then great. If not, then that means the problem lies elsewhere.

Method 2: Clone the Mac Address of Your Computer System

Some Internet Service Providers register your computer’s Mac address when you try to establish the network connection for the very first time. If you add the router for sharing the internet connection,

then the internet service providers are not going to accept it as the Mac address changed, which is why it is important to clone the Mac address of the computer. To clone the Mac address of your computer.

below-mentioned are the steps that you are required to follow-

Step 1: Please ensure that your computer system is linked to the TP-Link router, which was earlier linked to the cable modem.

Step 2: After that, go to management and click on Network and then go to Mac clone, which is given on the left.

Step 3: In the next step to fix the TP-Link router not working problem, select clone Mac address. This function is going to clone the Mac address of your computer system and will make it your router’s WAN MAC address. 

Method 3: Reset Your Router’s IP Address

Generally, TP-Link routers have 192.168.0.1 or 192.168.1.1 as their default IP address, this may conflict with the present range of your router device.

Due to this, your router device fails to communicate with your modem, which further leads to internet connectivity issues.

In order to fix this problem, one needs to change the Local Area Network IP address of the router from 192.168.1.1 to 192.168.2.1. To change the IP address of the router, click on Network and then go to LAN that is given on the left of the menu.

If resetting your TP-Link router helps you fix the connectivity issues, then great but in case that does not happen, try resolving TP-Link router not working problem by using the next method.

Method 4: Power Cycle Your Router and Modem

Generally, TP-Link router not working problem gets resolved by applying the three solutions that are stated above. If that does not happen in your case, then you can perform a power cycle to connect to the internet.

Mentioned below are the steps that you need to follow in order to perform a power cycle.

  • Turn off your TP-Link router and modem and let them remain turned off for the next one minute.
  • After that, turn your router back on.
  • Wait for some time and then power on your modem. Wait for a few minutes and check if the internet light is turned on.
  • Wait for another two minutes and check if the internet connection is established or not.

If this method resolves your TP-Link router not working problem, then great. In case, it does not fix the problem, then move on to the next problem.

Method 5: Check WAN Connection Type

  1. In the first step, you are required to choose the WAN connection type of your router. You can also consult your internet service provider to get suggestions about the connection type.
  2. Select Network and then tap on WAN that is given on the left side of the menu for configuring the right WAN connection type and then click on Save.
  3. Reboot your router and modem once again.

This method will surely help you fix TP-Link router not working issue. In case the connectivity error still persists, then you can get it solved by taking assistance from TP-Link customer service team.

  • Published by: Super Admin
  • Brand: TP-Link Support
  • Last Update: 01 Aug 2024

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